Get in Touch
We're here to help you plan your perfect Universal Studios Beijing visit. Whether you have questions about tickets, need information about attractions, or want to provide feedback, we're ready to assist you. Our team is committed to providing excellent customer service and ensuring you have all the information you need for an amazing theme park experience.
📧 Quick Response
We typically respond to emails within 24 hours during business days
🌍 Multilingual Support
We provide support in both Chinese and English
💬 Friendly Service
Our team is dedicated to providing helpful and friendly customer service
Contact Methods
📧 Email Support
Primary Email: contact@universalstudiobeijing.cn
For general inquiries, ticket booking support, information requests, and feedback
Email Categories:
- General Inquiries: contact@universalstudiobeijing.cn
- Ticket Support: tickets@universalstudiobeijing.cn
- Technical Issues: support@universalstudiobeijing.cn
- Partnership Inquiries: partners@universalstudiobeijing.cn
🌐 Website Contact
Website: universalstudiobeijing.cn
Visit our website for the latest information, updates, and online resources
Website Features:
- Comprehensive park guides and information
- Real-time ticket availability and pricing
- Interactive park map and attraction details
- Multilingual content (Chinese and English)
- Mobile-responsive design for easy access
📱 Social Media
Follow us on social media for updates, tips, and community discussions
Send Us a Message
Office Information
🏢 Our Office
Address: Universal Studios Beijing Partner Office
Location: Beijing, China
Website: universalstudiobeijing.cn
⏰ Business Hours
Response Times
📧 Email Responses
📱 Social Media
Frequently Asked Questions
How do I book tickets through your website?
You can book tickets by clicking the "Book Now" buttons throughout our website, which will redirect you to our trusted partner Klook for secure ticket booking.
What payment methods do you accept?
We accept various payment methods through Klook, including WeChat Pay, Alipay, UnionPay, and major credit cards.
Can I get a refund if I need to cancel my tickets?
Refund policies depend on the ticket type and timing of cancellation. Please check the specific terms when booking or contact us for assistance.
Do you provide information in languages other than English?
Yes, we provide information in both Chinese (Simplified and Traditional) and English. You can switch languages using the language switcher in the navigation.
How often do you update your information?
We regularly update our information to ensure accuracy. Our team visits the park regularly and updates content based on the latest developments.
Can I contact you for group bookings?
Yes, we can assist with group booking inquiries. Please contact us with your group size and preferred dates, and we'll help you find the best options.
Ready to Plan Your Visit?
Contact us if you need help, or book your tickets directly